Welcome to Account Services.
In this section:
Your account in SmartHub.
Bill and payment options
Energy assistance programs
It's a suite of options as wide and varied as our members.
Here’s everything you need to know for new builds, new services, or membership questions.
As a member of SMPA, you’ll have one account for every active meter serving you. Each account is billed separately each month. You can manage your accounts with our online and mobile app, SmartHub. If you have questions, please call Toll Free: 1-877-864-7311 or 1-800-864-7256.
Manage Your Account(s) with SmartHub
Use the free online and mobile app, SmartHub to access your SMPA account, pay your bill electronically, set up text notifications and use advanced energy usage analysis tools.
Mobile versions of SmartHub are available for free on GooglePlay and the iOS App Store.
Payment Options / Assistance
Learn about Payment & Assistance Options
San Miguel Power Association offers flexible billing and payment options to suit your home and business needs. We are also a place to start searching if you need assistance in covering the cost of electricity.
Start / Stop Service
Forms & Guidelines to Start or Stop Service
Here you can find all of the information you need to sign-up for new service, to disconnect existing service. If construction is involved, please also download and complete our Service Engineering Request Form and return this with the Electrical Service/Membership application. (If you have questions about our construction requirements, please review our Construction Handbook.)
Co-op Membership has its privileges.
As a cooperative, San Miguel Power Association (SMPA) is owned by its member-consumers. If you buy power from SMPA, you can be allocated member dividends. You also have the right to vote for your representative on the Board of Directors, and you may even be eligible to run for a seat on the Board, yourself.
Even if you don't use our online tools to manage your account(s), you'll see a report of your account activity on your monthly bill.
Your monthly bill shows not only how much you owe for electric service, but also information on how that amount was calculated and how it compares with billing amounts from other time periods. This information can help you budget for your electricity needs. It is also valuable information for members making conservation efforts or efficiency upgrades or who are considering the use of renewable energy sources through net metering.
Bills for services on a demand rate and net-metered accounts differ slightly from the standard format depicted below. For an explanation of demand-rate line items, please call (970) 626-5549.
Total Amount Due: For quick and easy reference, this amount is displayed prominently. Past due amounts appear in red.
Invitation to Manage Your Account with SmartHub: For in-depth analysis of power usage history, click My Usage >> Usage Explorer
Services: Start and Finish date of the Billing Period
Readings: First and last meter readings for energy delivered by SMPA to the home during the billing period. (The first reading subtracted from the second reading should equal the "kWh Usage")
Utility Rate Code: This code contains information about your service. The depicted code (RU1) stands for "Urban Residential, Single-Phase service."
Line Items: The "Energy Charge" includes the kWh usage from above multiplied by the current energy rate. Also includes the current "Access Charge" This fixed monthly fee appears on all of our members’ bills. It is intended to cover SMPA’s fixed costs of providing electrical service, such as the overall cost of owning, operating and maintaining the electric distribution system. Also includes taxes and any Green Cents Round-Up Contributions.
Usage Comparisons: Compares your total KWH used during the billing period to the previous period and to the same period last year. The example compares March to February of the same year and it also compares March from the present year to March from the previous year.
Payment Stub: Send this along with your payment. Members using Auto-Pay need not return this portion.
Director District: This is the current SMPA Board Member who represents your district.
Some bills may also include surcharges for various localized purposes, including, but not limited to franchise fees, and settlement surcharges for long-term remuneration of construction projects. Please call (970) 626-5549, or (970) 864-7311 during regular business hours, if you have a specific question.