Start - Stop Service Options
In this section you can find all of the information you need to sign-up for new service, or to disconnect existing service.
Check our Service Map to make sure that SMPA services cover your area.
To Sign-up for Electric Service
Contact our Member Services department at 1-877-864-7311, firstname.lastname@example.org, or print and complete the Electric Service/Membership Application and drop-off, mail or fax it in to your local SMPA office.
Procedure for Processing Service Engineering Requests
MATERIAL AVAILABILITY NOTICE:
SMPA continues to make every effort to try to accommodate your project timeline. Unfortunately, due to market circumstances beyond our control, we continue to experience extremely long lead times on certain equipment and material orders. Please take this into consideration while planning your project.
If construction is involved for your new electric service, please also download and complete our Service Engineering Request Form and return this with the Electrical Service/Membership application. (If you have questions about our construction requirements, please review our Construction Handbook.)
- All Service Engineering Request Form(s) will require a non-refundable Engineering Design Fee to be paid before an estimate can be generated. Engineering Design Fee(s) are $250 Residential and $500 Commercial. All large developments, including subdivisions, Large Commercial and Housing Projects, and long line extensions may be evaluated individually to determine additional Engineering Design Fees that may be required.
Online service requests are offered as an efficient means to provide electric service in an orderly manner without delay. The process works best when all parties cooperate to provide accurate, complete and timely data.
- It is the responsibility of the owner, contractor, or electrician to notify SMPA's Planning Department as soon as possible, of the proposed project by filling out the request form, returning it and paying the Engineering Design Fee, if required. All sections of the form should be filled out including an accurate Service Address. The request should provide sufficient lead time for engineering, right-of-way acquisition, determination fo charges and contract terms, allowances for mailing and return on accepted contract terms, payment of charges and construction scheduling.
- Due to high member demand for upgrades and new services, there is a lead time of 3 to 6 weeks following receipt of the above information for a formal estimate and project design to be completed. The formal estimate must be paid in full and all easements / rights-of-way signed, notarized, and returned, if needed.
- Construction scheduling cannot take place until items (1) and (2) above have run their course and the job is presented to the construction department. A lead time of 4 to 14 days can be expected following the construction department's receipt of the job. This may increase based on material availability.
- Setting of the new meter and energizing the service generally takes 3 business days after SMPA has been notified by the owner or contractor that the service has been inspected and approved by the state electrical inspector, if applicable.
All existing SMPA services that have been disconnected for a period of six months or more, must undergo a Colorado State, or Authority having Jurisdiction (AHJ), electrical Inspection prior to being reconnected by SMPA. This procedure is aligned with SMPA’s commitment to employee and public safety as well as environmental stewardship and fire mitigation.
If you or an associate, are planning to re-connect an electrical service that has been idle for six months or more in Mountain Village or Telluride, please schedule an appointment with the Mtn Village/Telluride Building Department (970-728-3923) to have the electrical service delivery equipment cleared of safety concerns.
If you are planning to re-connect in another area, please schedule an appointment with the Colorado State Electrical Inspector to have the electrical service delivery equipment cleared of safety concerns.
In either case, please be prepared to present the inspector’s report when scheduling reconnection.
Contact any of the following to schedule an inspection:
- Montrose County / Ouray County / San Miguel County Electrical Inspection: 303-869-3459
- Silverton / San Juan County: 303-869-3461 or 303-869-3455
- Or Online at dpo.colorado.gov
- Link to Permit (for print)
- Direct link to Online Colorado Electrical Permits
Safety Inspection Procedure Frequently Asked Questions (FAQs)
Q: What does the procedure require?
A: All existing SMPA services that have been disconnected for a period of six months or more must undergo a Colorado State, or Authority Having Jurisdiction (AHJ), electrical Inspection prior to being reconnected by SMPA.
Q: Is this a new requirement?
A: SMPA’s commitment to employee and public safety as well as environmental stewardship and fire mitigation is ongoing. As part of a procedural review, it was recently determined that electrical inspections of this nature represent a best practice. This is confirmed by the existence of similar procedures at utilities across the state. Henceforth, strict adherence to this procedure will be practiced by those wishing to re-energize service equipment that has been idle for six months or more.
Q: Does this requirement extend to the entire property?
A: SMPA’s procedure focuses on service equipment to the point of delivery. However, the scope of a State electrical inspection may expand beyond that point, should a hazardous condition be present. SMPA supports all recommendations and requirements of a State-certified electrical inspection.
Q: SMPA is considering an Idle Services Policy. What is the difference between this procedure and that policy?
A: Due the ever-present need for safe practices, this procedure is effective immediately. The proposed Idle Services Policy would represent a structural change to the SMPA Rules and Regulations. This requires Board oversight and approval. The board will consider the matter soon. If approved, the policy may reduce the number requests for reconnection of services that have been idle for six months or more. Nonetheless, this procedure will remain in effect.
Q: Who must pay for a State Electrical Inspection?
A: SMPA does not provide funding for electrical inspections. It is the responsibility of the applicant to provide a passed State Electrical inspection.
Q: Does SMPA collect extra revenue as a result of this procedure?
A: Fees for a State Electrical Inspection are assessed by the State of Colorado. SMPA receives no income for services rendered by the state.
Q: How do I schedule a State Electrical Inspection?
A: Contact any of the following to schedule an inspection:
- Electrical Inspection 855-454-0065 Montrose County/Ouray County/San Miguel County
- Mtn Village/Telluride : 970-728-3923 Building Department
- Silverton / San Juan County: 303-869-3461
- Or Online at www.dpo.colorado.gov
To discontinue your electric service download, complete and return this form: SMPA Electric Service Disconnect Request Form
Forms can be emailed to email@example.com, dropped off, mailed or faxed to your local SMPA office.
Idle Services Policy
Disconnecting members should be aware that electrical services that are routinely connected and disconnected within a 12-month period, as well as services that have been disconnected for a period of at least 90 days shall be classified as abandoned and may be retired from SMPA’s system at SMPA’s discretion. Applicants or owners applying for new service or restoration will be liable for payment of expenses not limited to: 1) Reconnect Fees, 2) monthly Access Charge for the period that the service was disconnected, or 3) New line extension costs in cases where service equipment was removed. Read the complete stipulations in Section III, BILLING AND COLLECTIONS, Subsection O, in the General Rules and Regulations below.
General Rules and Regulations
As a new member, you should familiarize yourself with the SMPA General Rules and Regulations to which you are agreeing.