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Outage Information

Planned Outages

 


There is currently one scheduled power outage:


 

When: Wednesday, November 18th, 2020
10 AM to 5 PM (about 7 hours)

 

Area Affected:  Appx. 275 members surrounding and including Rico.
An additional 160 members from Ames to Rico, including San Bernardo North and South Trout Lake will experience short (15 minute) outages at 10 AM and whenever the replacement is done. (appx. 5 PM)

Purpose: Pole replacement and storm damage repair.

 

Check https://www.facebook.com/SanMiguelPower for updates on any ongoing unplanned outages.

 


 

Outage Map

 

View the status of ongoing power outages with our online outage viewer.

 

Please visit our Facebook page for the most up to date information about power outages. The updates on this webpage may be delayed.

 

 

 


 

Reporting a Power Outage

To report a power outage call: (970) 864-7311 or (970) 626-5549. If it is after business hours you will be directed to SMPA's 24-hour dispatch service.

 

If your power is off:

  • Verify that your entire house is out and that you haven't just tripped a circuit breaker.
  • If you have determined that your home is out of power, turn off or unplug any appliances you were using when the power went out. Leave just one light on so you know when power is restored.
  • If your power remains out for longer than a few minutes, or to report an electrical safety hazard, please call your local San Miguel Power Office. Your call will be answered by our automatic phone system. Dial "0" to immediately reach a customer service representative. If the outage is widespread, our phone lines may be busy when you call. Please be patient, your call is very important to us.
  • If you are reporting an outage after normal business hours please call your local SMPA office. Your will then have the option to automatically transfer to SMPA's 24-hour dispatch office. Dial "7" to automatically reach the dispatch service after hours.
  • When you call to report an outage, please provide as many details as possible. If you heard a loud bang, or your power is out but your neighbors have power, let us know. The information you supply will help us in our efforts to promptly restore electricity

 

San Miguel Power recommends that residents of San Miguel and Ouray counties subscribe to their county's wireless emergency notification and CODERED systems. San Miguel Power works closely with these counties to share information during major power outages. However, please be aware San Miguel Power cannot guarantee you will receive outage information via these notification systems. For more information on San Miguel County's emergency notification system click here. For more information on Ouray County's emergency notification system click here.


 

Outage Updates

For information about outages currently affecting our members visit our Facebook page.

Rico Area - 11/07/20:
Updated Sunday, November 8, 2020 - At 9:06 PM on Saturday, November 7th, extreme winds and nearby vegetation damaged several power poles that serve the Town of Rico and the area north of town to the Sunshine substation outside of Telluride.  Initially, the outage affected 409 members. 

At 12:51 AM, work crews and the dispatch team found a way to sectionalize the impacted region, restoring about 150 members to power.  It was estimated that the remaining 255 members would be out for a much longer period, as crews had discovered multiple damaged poles and wires that were in remote areas, making access difficult. 

Rico Area - 11/08/20:  At 12:58 PM, crews discovered a broken pole that might require helicopter work to replace. Crews built a temporary solution to restore power until this service can be scheduled.

At 5:31 PM, all power was restored to the Town of Rico.

Wilson Mesa - 11/07/20:
Updated Sunday, November 8, 2020 - At 9:13 PM on Saturday, November 7th, A power outage affecting 24 members on Wilson Mesa was detected.  At 1:23 PM, November 8th, power was restored.  Trees in the Right-of-way was the cause of the outage.

Silverton Area - 11/07/20:
Updated Sunday, November 8, 2020 - At 9:29 PM on Saturday, November 7th, weather-related equipment failure caused a power outage to 36 members north of Silverton.  Power was restored at 11:29 PM.

Rico Area - 11/08/20:
Updated Sunday, November 8, 2020 - At 6:38 AM on Sunday, November 8th, a power outage affecting 73 members near Trout Lake was detected.  Crews were dispatched.  At 1:10 PM, another outage on the south side of Trout Lake occurred.  This outage affected 20 members, bringing the total to 93.

At 5:31 PM, power to the south side of Trout Lake was restored.  At 6:20 PM, the north side was restored.

 

 

Log Hill Area - 11/04/20:
Updated Wednesday, November 4, 2020 - At 3:11 PM on Wednesday, November 4th, 327 members on Log Hill Mesa experienced a power outage.  The outage was caused by external damage to an underground line.  SMPA crews made repairs and restored power at 4:33 PM.

 

 


 

Outage Restoration

Outages occur for a number of reasons. In the event of a large or wide-spread outage, we prioritize repairs in order to get the largest number of members back on first.

First, we check and repair any damaged transmission lines. These are the lines that bring power to our electrical system.

Equipment or line repairs at substations will be done next in order to transfer power from transmission lines to the main distribution lines throughout our service area.

After the substations are repaired, we turn our attention to our main distribution lines, and then to tap lines, which carry electricity from the main distribution lines to smaller groups of members.
Once all distribution lines and tap lines are repaired, we begin working on service lines, which typically bring power to only one or two locations.

Restoring power during inclement weather or after a large accident can be a big job. SMPA works with a 24-hour, 365 day-a-year dispatch center, so if you should lose power, be assured we're working as quickly as possible to get your lights back on.

 

 

 

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