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Outage Information

Please visit our Facebook page for the most up to date information about power outages. The updates on this webpage may be delayed.

 

 

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Reporting a Power Outage

To report a power outage call: (970) 864-7311 or (970) 626-5549. If it is after business hours you will be directed to SMPA's 24-hour dispatch service.

If your power is off:

  • Verify that your entire house is out and that you haven't just tripped a circuit breaker.
  • If you have determined that your home is out of power, turn off or unplug any appliances you were using when the power went out. Leave just one light on so you know when power is restored.
  • If your power remains out for longer than a few minutes, or to report an electrical safety hazard, please call your local San Miguel Power Office. Your call will be answered by our automatic phone system. Dial "0" to immediately reach a customer service representative. If the outage is widespread, our phone lines may be busy when you call. Please be patient, your call is very important to us.
  • If you are reporting an outage after normal business hours please call your local SMPA office. Your will then have the option to automatically transfer to SMPA's 24-hour dispatch office. Dial "7" to automatically reach the dispatch service after hours.
  • When you call to report an outage, please provide as many details as possible. If you heard a loud bang, or your power is out but your neighbors have power, let us know. The information you supply will help us in our efforts to promptly restore electricity
     

 

Outage Updates

For information about outages currently affecting our members visit our Facebook page.

Rico - 06/2/17:

At approximately 11:24 am Friday, June 2, power to Rico, Trout Lake and San Bernardo was lost.  Approximately 400 members were affected initially.  At 12:36 pm, power to Trout Lakes & San Bernardo was restored.  At 1:45 PM, crews found the cause of the Rico outage.  A tree had fallen on the line that crossed a river.  The river was running at full speed. Linemen had to cross over to an island just below the tree. Then they had to climb a ladder and attempt to cut off the top of the tree to release it from the lines. This was very dangerous work.  At appx. 8:19 PM, work crews reported the line clear and re-energized.  However, power was still out for 2/3 of the town.  Crews searched for the fault.  Finally, at appx. 10:30 PM, the component was found and repaired.  Members reported power restored.

 

Nucla - 05/18/17:

At around 8:15 AM Thursday, May 18, appx. 400 members in Nucla were affected by a power outage. By 9:45 AM, power had been re-routed and much of the Nucla area was restored. There may be up to 100 members still out. Cause of the outage has been determined to be heavy snow load.

Check for updates at https://www.facebook.com/SanMiguelPower

 

Rico / Trout Lakes - 04/25/17:

At appx. 2:30 pm, San Miguel Power received reports of a power outage in the Trout Lakes / San Bernardo / Rico area including Old Butterfly Road. Approximately 448 members were affected. Crews were immediately dispatched.  At appx. 4:25 pm,crews sectionalized the line restoring power to appx. 175 members in Trout Lake, San Bernardo, and Old Butterfly Road. Rico was still out of power.  Crew's ability to patrol the Rico line was severely limited due to snowfall and accumulation.  At appx. 6:23 pm, crews reported a tree in the line. At appx. 8 pm, all power was restored.

Norwood - 03/11/17:

A Power outage affecting about 35-153 members in Norwood was reported at about 12:15 AM.  Crews isolated an underground faulted wire in order to restore as many members as possible while repairs to substation equipment were made.  Service to all members was restored at 7:10 am

Ophir - 03/6/17:

A Power outage affecting about 100 members in Ophir was reported at about 7:15 AM.  Power line was damaged due to windy conditions.  The line was isolated and power restored to Ophir at 10:20 AM.

Wilson Mesa - 03/6/17:

A Power outage affecting the Wilson Mesa area was reported at about 6:30 AM.  Equipment was damaged due to weather conditions.  Crews made repairs and restored power by appx 8:30 AM.

Nucla / Naturita - 03/5/17 - 03/6/17:

A Power outage affecting about 1000 members in the Nucla / Naturita was reported at about 10 PM.  Equipment was damaged due to high winds.  Crews made repairs and restored power by appx 1:30 AM.

Sawpit to Placerville - 02/22/17 - 02/23/17:

Outages in the Sawpit to Placerville area had multiple causes.  A pole fire was reported at 10:18 PM.  The resulting outage affected 445 members.  Crews conducted repairs.  Another outage was caused by a burnt jumper.  A power line serving 269 members had to be de-energized while repairs were made.  All power was restored at 8:37 AM.

Ophir - 02/10/17:

At approximately 1:30 PM, a SMPA junction box was struck by a vehicle. This caused a power outage for approximately 85 members.  SMPA crews made repairs and power was restored at appx. 3:30 PM.

Naturita Area - 01/29/17:

A power outage affecting the Naturita area was caused by a burnt jumper at a riser pole outside of a substation.  Crews conducted repairs.  The outage lasted about 30 minutes.

Sawpit to Placerville - 01/25/17:

Crews conducted power pole replacements along the down valley three phase line.  Repairs took place between 10 am and 1 pm.  Some residences were receiving power during the operations because power from an alternate source was fed through one of the three phases.

 

San Miguel Power recommends that residents of San Miguel and Ouray counties subscribe to their county's wireless emergency notification and CODERED systems. San Miguel Power works closely with these counties to share information during major power outages. However, please be aware San Miguel Power cannot guarantee you will receive outage information via these notification systems. For more information on San Miguel County's emergency notification system click here. For more information on Ouray County's emergency notification system click here.
 


 

Outage Restoration

Outages occur for a number of reasons. In the event of a large or wide-spread outage, we prioritize repairs in order to get the largest number of members back on first.

First, we check and repair any damaged transmission lines. These are the lines that bring power to our electrical system.

Equipment or line repairs at substations will be done next in order to transfer power from transmission lines to the main distribution lines throughout our service area.

After the substations are repaired, we turn our attention to our main distribution lines, and then to tap lines, which carry electricity from the main distribution lines to smaller groups of members.
Once all distribution lines and tap lines are repaired, we begin working on service lines, which typically bring power to only one or two locations.

Restoring power during inclement weather or after a large accident can be a big job. SMPA works with a 24-hour, 365 day-a-year dispatch center, so if you should lose power, be assured we're working as quickly as possible to get your lights back on.

 

 

 

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